Local agency — Biarritz · Basque Country

Custom Business Application Development in the Basque Country

Groupe Milestone designs custom business applications and software for companies and local authorities across the Basque Country, from Biarritz. Our role: understand your processes, build the exact tool they call for, and stay by your side over the long term.

A digitalisation partner, based in Biarritz

There is a difference between a supplier who delivers a project and a partner who gets involved in your business. At Groupe Milestone, we work within long-term contracts: we learn your business, your constraints and your objectives before writing a single line of code.

Our roots in the Basque Country are not a marketing claim — they are an operational reality. We can easily work on site, in Bayonne, Anglet, Biarritz, Pau or across the wider Sud-Landes/Béarn area. Proximity makes communication easier, speeds up decisions, and builds the trust that makes a long-term project possible.

We also donate a share of the profit from every project to a local association — because being committed to a region also means contributing to it.


Our custom solutions for local businesses and authorities

Business applications and software designed for your activity

Off-the-shelf software covers 80% of the needs of a generic market. If your business process falls within the remaining 20% — an unusual stock management setup, an approval workflow specific to your sector, an interface tailored to your field teams — a custom tool is not a luxury, it is the only coherent answer.

We design custom business applications and custom business software that match your organisation exactly: your data, your business rules, your internal vocabulary. The tool belongs to your company, its code is delivered to you, and it evolves with you.

AI to enhance your processes

Artificial intelligence transforms what business software can do — provided it is integrated in a targeted way, not bolted on as a marketing option.

We integrate AI directly into the applications we build: automatic extraction and classification of documents, decision support based on business data, anomaly detection, automation of high-volume repetitive tasks. The result is a tool that does more, with less human effort spent on low-value tasks.

Find out more about our approach: AI-driven automation of your processes.

From software to connected hardware (IoT): end-to-end support

Some business processes do not stop at the screen: they involve physical equipment, sensors, production lines or devices deployed in the field. We also design the connected hardware components (IoT) that interface with your applications — 360° support, from software to the field, with no break in accountability between multiple suppliers.


Why choose a local partner for your custom project

Most "digital" agencies in the Basque Country specialise in websites, communications or e-commerce. We do something different: custom business software and applications, for companies and local authorities whose internal processes don't fit into a packaged solution.

This positioning comes with concrete commitments:

  • In-depth technical expertise. Our developers go deep into the technologies they master — from embedded development to cloud architectures — rather than skimming the surface of everything. Rigour on every line of code, amplified by AI.
  • Transparent communication. You always know where the project stands, what has been decided and why. No black box.
  • A lasting relationship. Business software lives, evolves, and needs maintaining. We are there after delivery, through structured long-term support.
  • A complete technical vision. Scalable cloud architecture, UX suited to field use, data security: we address these dimensions from the design stage onwards.

Our approach, step by step

A successful project doesn't start with development. It starts with understanding.

  1. Audit and scoping. We analyse your existing business processes, identify friction points and define precisely what the tool needs to solve.
  2. Functional and UX design. We map out the features, user journeys and interfaces before writing code. This phase avoids costly rework during development.
  3. Iterative development. We work in short iterations, with regular check-ins. You watch the product take shape, give feedback, and we adjust.
  4. Delivery and deployment. Supported go-live, user training, documentation.
  5. Long-term follow-up. Maintenance, enhancements, version upgrades, integration of new components — we remain partners, not just suppliers.

Frequently asked questions

Do you work only in Biarritz, or across the whole Basque Country?
We work across the whole region: Biarritz, Bayonne, Anglet, Hendaye, Saint-Jean-de-Luz, Pau, Tarbes, and more broadly the South-West of France. Most of our exchanges take place remotely, but our geographical proximity lets us organise on-site working sessions whenever it's useful.
Do you work with local authorities?
Yes. We support private SMEs and mid-sized companies as well as local authorities — municipalities, inter-municipal bodies, public institutions — whose internal processes deserve a custom tool rather than a generic off-the-shelf package.
How long does a custom development project take?
The timeline depends on the functional complexity and the integrations required. A simple project can be up and running within a few weeks; a full business software solution takes several months. It's precisely the audit and scoping phase that allows us to set a realistic timeline — which is why we never promise a deadline before we've understood the scope.
What happens after delivery?
We offer structured post-delivery support: corrective maintenance, functional enhancements, performance monitoring. You're not left on your own with your application.
Can I contact you for an initial, no-obligation conversation?
Yes, and it's actually the recommended first step. An initial 30-to-45-minute conversation is often enough to assess whether your challenge calls for a custom solution, and what scope that represents.

Let's talk about your project

Do you have a business process that your current tools don't cover well? A digitalisation project to scope out? An existing application that needs evolving?

Groupe Milestone45 Av. du Président JF Kennedy, 64200 Biarritz
contact@groupemilestone.com

Let's talk about your project